Frequently Asked Question
1. Is free shipping available?
Yes, free ground shipping is available for any product over Rs.10000. View our Shipping and Delivery page for details.
2. Is the product I'm looking for in stock and available?
You will be able to tell on the product page whether or not a product is in stock and available, as the availability of the product will be directly contacted on WhatsApp or make a Call.
3. When will I receive my order?
Most of our products are delivered within 2-3 weeks. Item delivered on demand / Import may take up to 3-4 weeks for delivery.
4. Are you an authorized retailer?
We are an authorized retailer for most of the brands available on our site.
5. Is express shipping available?
Express shipping is only available at Karachi and Lahore Offices, a well as next-day delivery is available for any items to all over Pakistan
6. How do I get service on an Item, I purchased from your store?
We will try over best acknowledge to test all items completely that will be delivered out of the city.
7. Can I purchase an item I saw at your retail location that is not on your website?
Of course! Please call 021-35686177 / 03343783244 for a quote.
Or click on the link to get a quotation https:wa/me/+923343783244
8. Do you deliver to my location?
Yes, we deliver everywhere in Pakistan.
9. Do you offer builder discounts?
Call 0334-3783244 for a quote. We will be happy to work with you.
9. How do your brands compare?
We stand by the value and quality of all of our brands.
10. Do you match prices with other retailers?
We try to have the best prices available for the best products. Fill out our Price Request Form for items available on our site.
11. Are phone or internet orders better?
Ordering online is a quicker process but either way, you will get your products in a timely manner.
12. What payments do you accept?
We accept all major credit/ Debits cards. We also accept Company checks, cash checks, and Easypaisa.
13. When do I receive my tracking number?
Once your item has shipped from the warehouse, you will receive an email with your tracking number the following day.
15. Where are you located?
We are located at Sarmad Center, Sarmad Road, Saddar, Karachi.